Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use the Social Media Template Generator ("Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, password
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Content: Images, videos, text, and other content you upload
• Usage Data: Posts generated, templates used, features accessed

2.2 Automatically Collected Information

We automatically collect certain information when you use the Service:

• Device Information: IP address, browser type, operating system
• Usage Information: Pages visited, features used, time spent
• Cookies and Tracking: See our Cookie Policy below

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage subscriptions
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Analyze usage patterns to improve the Service

4. Information Sharing

4.1 Third-Party Services

We share information with third-party service providers who help us operate the Service:

• Stripe: Payment processing (see Stripe's privacy policy)
• Placid.app: Template and image generation (see Placid.app privacy policy)
• OpenAI: AI content generation (see OpenAI privacy policy)
• Google Analytics: Usage analytics (see Google privacy policy)

4.2 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

5. Data Storage and Security

5.1 Data Storage

Your data is stored on secure servers. We implement industry-standard security measures to protect your information.

5.2 Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time.

6. Your Rights (GDPR/CCPA)

6.1 Access

You have the right to access the personal information we hold about you.

6.2 Correction

You can update your account information at any time through your account settings.

6.3 Deletion

You may request deletion of your account and associated data by contacting us.

6.4 Data Portability

You can request a copy of your data in a machine-readable format.

6.5 Opt-Out

You can opt out of marketing communications at any time. You can also opt out of certain data collection through your browser settings.

7. Cookies and Tracking

7.1 Types of Cookies

We use the following types of cookies:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how you use the Service
• Preference Cookies: Remember your settings and preferences

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

8. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.

10. User-Generated Content

10.1 Public Content

If you mark content as "public" and it is approved, it may be visible to other users. You can change this setting at any time.

10.2 Private Content

Content marked as "private" is only accessible to you and administrators for moderation purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: [Your Contact Email]
• Address: [Your Address]

13. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected about you
• Know whether your personal information is sold or disclosed
• Opt out of the sale of personal information
• Access and delete your personal information
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information above.